FAQ

The Ins And Outs of How We Do Business

Refund policy

RETURN POLICY

 

Last updated December 19, 2019 

 

 

 

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.

 

RETURNS

 

All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

 

RETURN PROCESS

 

To return an item, please email customer service at eletrokart@gmail.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:

 

Eletrokart

Attn: Returns

RMA #

4/1/1 Madhusudhan Banerjee road birati more kolkata 700081  

kolkata, west bengal 700081  

India  

 

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

 

REFUNDS

 

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return.Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed. 

 

EXCEPTIONS    

 

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. 

        

 

QUESTIONS

 

If you have any questions concerning our return policy, please contact us at:

8777815624 

eletrokart@gmail.com 

Our Company

To carry on all or any of the business of importers and exporters, buyers, sellers, stockists, suppliers, agents and distributors, wholesale and retail dealers, repairers, hirers, stores of and workers in fridge, AC, T V, FAN, HEATER, WASHING MATCHINE, MICROWAVE, ELECTRONIC MOTORS AND OTHER ELECTRONIC DEVICES carry on and run the business of garage proprietors, workshop owners and of a service station for motor vehicles of all kinds, servicing, repairing and maintenance of vehicles of every description.

Head Office
Operating Hours

4/1/1 Madhusaudhan Banerjee Road. Birati more.
Kolkata 700081

Mon - Fri: 8am - 8pm
​​Saturday: 9am - 7pm
​Sunday: 9am - 8pm

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